Risks & Escalations

~11,000 MT rice contaminated with sunflower seeds; extensive cleaning and commercial exposure.

Derailment caused 120 hrs downtime (~68% of quarter total) with cascading discharge and vessel delays.

On-time arrivals 2% / departures 20%. Driven by rain, plant issues and silo bottleneck.

Unbooked arrivals overwhelm gate capacity; TBS delivery critical to resolve.

17,874 hrs overtime, driven by downtime recovery and absence backfill.

Legacy fibre poses availability risk to terminal networks.

Outdated SCADA increases operational and cyber risk on control systems.

272 job cards outstanding; resourcing and parts lead-time constraints.